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McDonald's Family

 

MANAGER
 
Recruit, lead and develop employees (since it is they who have to be dedicated to customer satisfaction) running in the restaurant high levels of quality, service and cleanliness.
 
MAIN RESPONSIBILITIES
 
People management
Business Management
operational management
Health and Safety
 
First Assistant
 
It is responsible for compliance with all policies and procedures set by the company. Assist the manager at any time to implement and maintain the guidelines that will lead to the fulfillment of the plans. Performing his duties in his absence.
It is responsible for improving the training of employees and members of the management team and ensure compliance with the standards of Quality, Service, Cleanliness and Value.
 
MAIN RESPONSIBILITIES
 
Operations Management: Quality, Service and Cleanliness
Business Management
People management
 
 
SECOND ASSISTANT
 
He is responsible for recruitment, development and training of the team for the efficient execution of operations and thus achieve levels of Quality, Service, Cleanliness and Value expected.
It is responsible for ensuring compliance with cost control protocols to achieve profitability results.
Managing people, including employees, area managers, shift managers and customers.
 
MAIN RESPONSIBILITIES
 
Operations Management: Quality, Service and Cleanliness
Business Management
People management
Customer Satisfaction
Administrative Management
 
 
 
 
SHIFT MANAGER
 
Ensure the development of the assigned shift (opening, middle and closing), respecting and enforcing operational procedures, quality, hygiene and food safety and good practices of human resource management, thus achieving results CSL & V and contributing to customer satisfaction and both external and internal to the achievement of the expected economic results in the restaurant.
 
MAIN RESPONSIBILITIES
 
Operations Management: Quality, Service and Cleanliness
People Management
Administrative Management
Maintenance Management
 
 
AREA MANAGER
 
To ensure the smooth development of the work in the area of ​​responsibility (Kitchen, Lounge and Front), respecting and enforcing operational procedures, quality, hygiene and food safety and good practice in human resource management, achieving so the results of CSL & V and collaborating to customer satisfaction both external and internal.
 
MAIN RESPONSIBILITIES
 
Operations Management: Quality, Service and Cleanliness
Administrative Management
People Management
Correct operation of machinery and equipment
 
 
PERSONAL EQUIPMENT
 
Ensuring customer satisfaction 100% working with all the team's Restaurant, both in relation to the development of a fast, reliable, friendly and polite in a clean and safe environment, and in compliance with the highest standards of quality , Service and Cleanliness (CSL), required by the company at all times. Are actively involved in learning all areas of the restaurant.
 
MAIN RESPONSIBILITIES
 
Operations Management: Quality, Service and Cleanliness
Interpersonal relationships and responsibility at work
Customer Management
McDonald's Image
Coach (Only applicable in the case of personal computer with functions Trainer)
 
 
STEWARDESS.
 
It is responsible for proposing and implementing marketing actions at their restaurant in order to boost sales and attract customers to restaurants, promoting the brand's presence in community activities in which it is located.
At the same time, ensuring that the customer experience in the restaurant is exceptional, providing personalized customer service, and active participation in community activities.
 
MAIN RESPONSIBILITIES
 
Operations Management: Quality, Service and Cleanliness
Customer Satisfaction
Business Management
People management: Teamwork